Electronic Toll Collection System in the Republic of Belarus

Infoline: +375 172 798-798; e-mail: info@beltoll.by

Generally the following services are provided at Customer Service Points:

  • provision of general and specific information about the BelToll system;
  • provision of  information regarding account status and tolling transactions;
  • provision of a full range of services regarding contract registration, conclusion and termination, return of an onboard unit (OBU) etc. for pre-payment contracts;
  • handling of payment services (topping-up of  account, making deposit, etc. for pre-payment contracts);
  • issue or replacement of an OBU (including check of OBU functionality);
  • issue of an OBU if the registration in the BelToll system has been carried out via a fleet card issuer, as well as closing an account/termination of a contract for using toll roads;
  • provision of information on tariffs and toll road network;
  • filing a complaint regarding the operation of the BelToll system.

Map of Customer Service Points